5. The History of Brand Positioning

Overview

The 1960s: When Brand Stories Were Born

  • The Sixties marked the shift from functional, jingle-driven ads to brands with complex personalities and cultural relevance.
  • Avis: "We’re No. 2 — we try harder." Volkswagen: self-deprecating humor.  Levy’s Rye Bread: early cultural diversity in advertising.

Key Insight: Brands with personality and a point of view began to win.

 

David Ogilvy: The Father of Advertising

  • Ogilvy’s unlikely path — door-to-door stove salesman → London ad agency → Gallup researcher → WWII propagandist — gave him an unmatched foundation in consumer behavior and persuasion.
  • He founded Ogilvy & Mather on three principles: Generate Big Ideas, Focus on Truth, and Incorporate Story Appeal and Singularity.
  • His 1972 New York Times essay “How to Create Advertising That Sells” shared 38 principles with the world. His #1 rule:

“The effect of your advertising depends more on this decision than on any other: How should you position your product?”

Key Insight: Positioning matters more than creative execution. Even brilliant advertising can’t rescue a product fighting for the wrong territory.

 

Trout & Ries: The Positioning Era Cometh

  • In 1973, Jack Trout and Al Ries argued in Advertising Age that RCA and GE failed by attacking IBM head-on — IBM’s position was unassailable from the front.
  • The lesson for start-ups: never compete head-on with a dominant brand. Find your own niche and own it.
  • Psychology insight: the human mind holds a maximum of seven brands per category — in smaller categories, often just one or two.
  • Sony’s entry into U.S. televisions: instead of competing broadly, they claimed the unoccupied slot as the specialty leader in tiny TVs.

Key Insight: Find the unoccupied slot. Your job is to claim a position in the consumer’s mind before someone else does.

 

The Four C’s: Policing Your Brand

Every brand communication must pass all four tests:

Clarity

Does my message clearly express the brand position?

Consistency

Does it follow the brand look?

Character

Does it express the brand personality?

Customer

Does it align with the needs of the target customer?

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